Super Hero of the Month for March!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Linda Saenz, who is an Administrative Assistant for Innovations.

Linda was nominated by her Supervisor, who wrote:

I would like to nominate Linda Saenz.  Linda consistently amazes me with her time management skills, as well as her overall performance.  Linda is often in contact with community members and stakeholders about classes and she is very polite, helpful, and considerate toward every person she encounters.  Linda does well at prioritizing the needs of the Administrative Team and she is a strong support system for her fellow team members.  Linda is open to new tasks and assisting the department as needed to accomplish goals.  Linda is an amazing strategist when it comes to class scheduling and even through hectic situations, remains calm and efficient.  Linda provides a positive working environment for others and should be recognized for her hard work and dedication to excellence.

If you see Linda around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for February!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Karoll McMullen, who is a Residential Counselor II for our staffed sites.

Karoll was nominated by her Supervisor, who wrote:

I would like to nominate Karoll McMullen for Super Hero of the Month.  Karoll always seems to bring a great attitude to every situation she is in, and every time I’ve stopped in at a house to talk with her, she’s busy doing something to benefit our individuals.  Karoll has a great relationship with many of the individuals Innovations serves and her hard work, dedication, and selflessness is reflected in the respect she has from her co-workers.  Another supervisor recently wrote to tell me of Karoll going above and beyond:
“I just wanted to send you a BIG WORD OF PRAISE for Karoll. This afternoon Karoll helped one of our individuals do a deep cleaning of his entire bedroom. His closet was organized, his DVDs were re-organized, every inch of furniture was dusted and buffed… it looks amazing! I nearly fell down when I went in there. I have no idea when Karoll found the time for it, but big THANK YOU to her. It was a very helpful and important task and I’m sure it was no small task either.”
I’ve received many emails similar to this over the last 2 years and would like to acknowledge and thank Karoll for her support of Innovations and its individuals.

If you see Karoll around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for January!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Lucy Mwangi, who is a Residential Counselor for our Group Homes program.

Lucy was nominated by her Supervisor, who wrote:

Lucy works overnights during the week at Foothills Group Home.  She’s always a positive presence, and consistently does far more than expected.  For example, Lucy’s morning routine usually involves assisting two people with morning routines, but I’ve heard about and personally witnessed a couple of times where Lucy has assisted a third person in order to help other staff with morning routines.  Also, on three separate days, Lucy has stayed extra to assist the house when coworkers have been out sick or unable to come to work due to an emergency.  She continuously goes above and beyond on a daily basis and all of her hard work has helped keep the house functioning during a time of short staffing and increased care needs.  Overall, I can’t say enough good things about her.

If you see Lucy around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for December!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Priyanka Giri, who is a Coordinator for our Host Home program.

Priyanka was nominated by her Supervisor, who wrote:

Priyanka Giri has been a rock star regarding two recent moves involving clients on her caseload.  She provided uninterrupted support to two new host home placements with new providers over the holiday weekend.  She received calls, counseled and supported clients, guardians, and providers, provided on site visits and training support every day over the holiday break.  She even picked up a client at the airport after a family vacation.  This type of support has become the norm for Priyanka, she is committed to making sure new placements go smoothly, are thoughtful and receive all the support they require to get off on the right foot and give everyone involved the best chance for success from the start.  She consistently makes herself available to the people she supports and always does so with a positive attitude and the compassion we all strive to meet.  I can always rest assured that new placements will go well and receive all the attention they deserve, dotting every “i” and crossing every “t” when Priyanka is on the case.  She just gets the job done, plain and simple.  Innovations is lucky to have her and I’m proud she is a part of the Host Home team!

If you see Priyanka around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for November!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Fran Batts, who is a Coordinator for our Host Home program.

Fran was nominated by one of the Host Home Providers she supports, who wrote:

I wanted to take the time to highlight Fran and the outstanding job she does.  I can definitely say that without her support I probably would not have been as successful being a Host Home Provider. I feel that she goes above and beyond to help support not only me, but the also the people I take care of.  Even though I have been a host home provider for 7 years, she continues to educate me on various changes so that I can continue to support my clients to the best of my abilities.  As an example, she helped me with the new DentaQuest system.  I appreciate her as a member of the Host Home team, and just wanted to let you know she has always and continues to do an outstanding job. Throughout the years and the various clients I have supported, she has always been available when I needed support, and was always offered encouragement when it was greatly needed.  Thank you for allowing me the opportunity to work with her as a member of your Host Home team.

If you see Fran around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for October!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Tim Johnson, who is the Program Manager for our Host Home program.

Tim was nominated by one of his direct reports, who wrote:

I’d like to nominate my supervisor, Tim Johnson, for the Super Hero of the Month Award. Tim spends a lot of time meeting with providers/guardians/coordinators to make sure that we are all acting in the best interest of the individuals that we serve. He is extremely empathetic, understanding and he communicates effectively with everyone. He always responds to crises with calmness and tact and helps coordinators to deal with these crises around the clock. He goes above and beyond to make sure everyone is happy, especially the individuals in services, and he is an amazing supervisor.

If you see Tim around, please congratulate him on being our Super Hero of the Month!

Super Hero of the Month for September!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Christina Raynes, who is a Program Specialist for our Nursing Services.

Christina was nominated by her co-worker, who wrote:

Christina has really gone to bat for a number of individuals in the Family Models. She is helping two families navigate the process of getting a new wheelchair through Medicaid – but to add to the difficulty, both requests for equipment have been for a specialty item. Christina has made herself an expert. I know that she has taken a load of stress and anxiety off of the shoulders of those families. In addition, she is helping two other families get the disposable medical supplies that they want and need. Our Family Recruited Employees/Parents don’t often have a lot of back up, but Christina is helping to fill the gap. By getting individuals the equipment and supplies they need, she is directly contributing to their health, safety and wellbeing. I’m very thankful for all of her help.

If you see Christina around, please congratulate her on being our Super Hero of the Month!