Wednesday, November 7, 2018

Super Hero of the Month for October, 2018!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Anna Knott, who is a Coordinator for our Host Homes Program.

Anna was nominated by her coworker, who wrote:

Anna has been a huge help since she started, and is always so willing to reach out to providers and guardians. I have worked on a difficult case for the last 5 years with a lawyer’s office, and have not been able to work out a solution.  Anna immediately stepped in and said that that was not acceptable since we are the Representative Payee, and it was important for us to access what we needed to complete paperwork. Anna instantly stepped in and started working with the lawyer through both email and phone, and was able to reach a solution that everyone was comfortable with. While waiting for the paperwork to come in the mail, Anna kept her eyes out and made sure that when it arrived I got it right away.  On top of all that, I had several other issues that I needed help on during the process, and she didn’t even hesitate to help. It is great to have her around. She really cares for the individuals on her team, and wants to go the extra mile to make sure they are all getting what they deserve.

If you see Anna around, please congratulate her on being our Super Hero of the Month!

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