- Health, Safety, and Wellbeing
- Effective and Efficient
- Respect and Dignity
- Opportunities
- Integrity
- Care
This month, we selected two Super Heroes of the Month!
Sharon Reamer
Admin-Finances
Sharon was nominated by a fellow co-worker because:
Sharon recently spent HOURS and HOURS of her time trying to
fix an insurance problem for one of the individual’s on my
caseload. It was a very unique issue. Sharon had to play the
most ridiculous game of “Clue” wading through Medicaid contact after
contact trying to find someone that could help us. She did so with a
sense of humor and stayed positive. There were several times where there
was nothing much more we could do than laugh and shake our heads.
Ultimately – Sharon being tenacious in her quest to get this resolved got us to
a fix and this individual can now receive his much needed psychiatric services
via Boulder County. Sharon has also helped me in several small ways as of
late. Just yesterday I had a Host Home Provider inquire about if she could order a new
Medicare card – Sharon just told the Host Home Provider not to worry and she could do it no
problem (not even an hour went by and she had it ordered!). By sticking
to the principals of “Integrity” and being “Effective and Efficient” Sharon has
been doing a great job and helped me in a variety of issues as of late.
...and...
Lyle Jasmin
Host Home Provider
Lyle was nominated by his Coordinator because:
Lyle has
been remarkably successful working with the two individuals that live in his
home, one of whom was having major struggles in his previous placement and
entered the home emergently. Lyle recently demonstrated his extraordinary
attention to detail and dedication to his individual’s health, safety, and
well-being. The individual had been prescribed a new medication. This
medication was filled and sent to the home by the pharmacy. Prior to
administering the medication, Lyle noticed the generic name of the medication
was the name of a medication listed on the individual’s allergy list.
Instead of administering this medication, he notified his Coordinator and Nurse
Case Manager and we were able to verify the allergy and request new
orders. Both the Coordinator and Nurse Case Manager were highly impressed
Lyle caught this potentially harmful mistake that had not been caught via the
other levels of oversight. We just wanted to recognize Lyle for this
HEROIC act and say thank you to him for his quality of care day in and day
out.
If you see Sharon or Lyle
around, please congratulate them for their hard work and dedication!
