Wednesday, February 14, 2018

Super Hero of the Month for January!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Melissa Allen, who is a Coordinator for our Host Homes program.


Melissa was nominated by her co-worker, who wrote:

I feel that Melissa deserves this award because she exemplifies the mission and values of Imagine! and Innovations.  Melissa has taken the time during highly time-sensitive and stressful situations to make stakeholders and Innovations administrative staff her priority, and has offered assistance even if it is not specifically her job.  This small gesture has had a lasting impact, and has supported an open line of communication and collaboration.  On many occasions, Melissa has been the first to offer her assistance and support, and is always mindful of our dedication to our stakeholders and why we are truly here. Most recently Melissa offered to get signatures on documents that were needed for Medicaid eligibility that were extremely time-sensitive and crucial to continuing services.  Melissa coordinated obtaining the signatures and offered to drive to the residences if needed.  This allowed Administrative staff to focus on other essential documents required.  Without her support, this process would have been more difficult and taken a great deal more time. Additionally, Melissa shows a great dedication to Imagine! and the stakeholders it serves, and acknowledging that it is a team effort.

If you see Melissa around, please congratulate her on being our Super Hero of the Month!

Wednesday, January 10, 2018

Super Hero of the Month for December!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Michelle Cearley, who is the Program Coordinator for our Companion Homes program.



Michelle was nominated by her co-worker, who wrote:

I would like to nominate Michelle Cearley for an award. She is always amazing to work with. No matter what the situation is, I can go to her and she is willing to step in and take control or offer help. She is also super quick and stays on top of every situation until it is finished.  Michelle is always upbeat and polite and she treats everyone with the utmost respect.  Michelle always strives for improvement, and is willing to lend a helping hand whenever she can.

If you see Michelle around, please congratulate her on being our Super Hero of the Month!

Monday, December 18, 2017

Super Hero of the Month for November!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Chantelle Tweten, who is a Residential Assistant Site Supervisor at the Santa Fe Group Home.


Chantelle was nominated by her Site Supervisor, and various management team members, who wrote:

I would like to recognize Chantelle Tweten for her hard work and dedication.  Santa Fe was recently put in a tough spot last week with the loss of their dryer.  Staff did as much as they could at the house, but both Chantelle and another staff took it upon themselves to take home laundry and do it at their homes for all of the individuals here at the Santa Fe House.  Chantelle has shown over and over her dedication to the individuals Innovations serves in the daily encounters she has with the folks, and in keeping Santa Fe a well running machine.

Additionally, Chantelle was recognized by Jennifer Carr for being very helpful, as well as Lou Ella Price for her assistance in obtaining needed paperwork with a tight time-frame that could have impacted a person’s benefits.  Chantelle was able to get the paperwork signed and sent back within an hour, and this allowed the county to continue processing paperwork without interruption of funding.

If you see Chantelle around, please congratulate her on being our Super Hero of the Month!

Wednesday, December 13, 2017

Imagine! Innovations 2017 Employees of Distinction!

"Our workforce is our number one asset."

This is the first of Imagine!'s six values and principles, which guide how we deliver services.  Although our true success is in the accomplishments of the people we serve, much of that success is attributable to the contributions made by our employees.  All of our employees bring their skills and energy to the job every day, and some of those employees stand out through their exceptional performance and attitude.  For 2017, two of our Innovations employees were selected as Imagine! Employees of Distinction, out of only eight employees selected company-wide.  Those two employees are:

Lucy Mwangi

Residential Counselor at the Foothills Group Home

From Lucy's nomination:
"Lucy is always a positive presence, and her hard work keeps the house running smoothly during times of increased care needs."

Linda Saenz

Administrative Assistant II for Innovations Nursing Services

From Linda's nomination:
"Linda is adaptable to the changing requirements of her work, proactive in her response to change, and willing to offer potential solutions."

The next time you see Lucy and/or Linda, please congratulate them on being Imagine! Employees of Distinction!

Tuesday, November 14, 2017

Imagine! Customer Service Award Winner!

Each month, Imagine! presents the Excellence in Customer Service award to an employee who embodies one or more of Imagine!'s Customer Service Values:
  1. We provide a culture of support that relies on respect, open and timely communication, and integrity.
  2. We achieve results through continual improvement and creativity.
  3. We actively engage in and promote community.
This month, the award was presented to Imagine! Innovations Primary Residential Counselor Richard Lowe, who works at our Santa Fe Group Home.
Richard's nomination included the following praise:
Richard goes above and beyond and cares about every important and every little detail with the residents over at Santa Fe. He also goes above and beyond as a team player, and knows when his teammates are struggling and will go out of his way to lend a helping hand.
Congratulations on this honor, Richard!  We're lucky to have you here at Imagine! Innovations.

Wednesday, November 8, 2017

Super Hero of the Month for October!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Maria Delmonico, who is a Primary Residential Counselor at the Garden Place Personal Care Alternative (PCA).

Maria was nominated by her Site Supervisor, who wrote:

I would like to nominate Maria Delmonico for the Innovations Super Hero of the Month Award.  Maria comes in to each shift at Garden Place with a positive attitude.  At a recent staff meeting we had discussed revamping our 7-days tool to streamline the shift tasks.  When I came in after the weekend Maria had already taken care of this completely on her own, and had also asked her co-workers for feedback about the new tool.  I have also gotten feedback from our site Nurse that Maria is very prompt and organized with her Primary paperwork, making sure that her individual gets all of her medical follow up in a timely manner.  No challenge on shift seems of phase Maria.  She is prepared and willing to do whatever it takes to provide the best possible care to the people we serve.  Her natural leadership qualities are very apparent and we are so lucky to have her on our team here at Garden Place.

If you see Maria around, please congratulate her on being our Super Hero of the Month!

Friday, October 13, 2017

Super Hero of the Month for September!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Hope Cardoza, who is a Residential Counselor II at the Santa Fe Group Home.

Hope was nominated by her Site Supervisor, who wrote:

What I have noticed about Hope is her willingness to look for things to do when she has downtime.  Hope is always busy and working on tasks that are often difficult to get done during the day like washing the clients windows or organizing the Tupperware, which is a never ending job.  It appears that she has a very good rapport with all of the individuals in the house and fellow staff members.  Her actions show me she is truly here to help the individuals at Santa Fe each and every day she works.

If you see Hope around, please congratulate her on being our Super Hero of the Month!