Wednesday, August 15, 2018

Super Hero of the Month for July!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Katy Pape, who is a Primary Residential Counselor at the Timber Ridge Satellite Apartment Program.

Katy was nominated by her supervisor, who wrote:

Katy is the only Primary Residential Counselor for the Timber Ridge site. During the month of June, her Supervisor was away on paternity leave and the Timber Ridge Residential Assistant Site Supervisor was also away on vacation. With just me filling in for the supervisor and not yet knowing all the routines, personalities, particularities, etc. of the Timber Ridge individuals, Katy basically coordinated and stayed on top of everything for all six individuals for about three weeks. She scheduled and coordinated follow-up for all medical appointments, she spent a number of days and long hours getting one of the individuals unpacked and moved into their new apartment, and she kept up with outings, shopping trips, and cooking activities for all the individuals. She consistently worked late, well after her shift should have ended, to ensure everyone had what they needed and the proper information was communicated to the right people. Katy also answered a lot of questions for me while I was still getting settled in and was very flexible with what she was asked to do when she needed to rearrange things in her regular routine if I had meetings or wasn’t able to be at the site.

Timber Ridge is a small site and quite off the grid from other Innovations programs and it’s not often that the staff there get the recognition they deserve for their dedication and hard work. Katy’s work ethic, how visible it is that she cares deeply for the people we serve, were inspiring and a model for me as I got to know the Timber Ridge individuals and begin to build relationships with them. She’s very good at her job and sets a high standard of excellence for anyone working in direct care.

If you see Katy around, please congratulate her on being our Super Hero of the Month!

Super Hero of the Month for June!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Andorra Turner, who is a Primary Residential Counselor at the Santa Fe Group Home.

Andorra was nominated by her supervisor, who wrote:

Andorra is an amazing Primary Counselor.  She continuously strives to improve the lives of the individuals at Santa Fe, and she is an amazing advocate.  Recently, Andorra took it upon herself to help one of the individuals at Santa Fe rearrange their room.  She worked with the person to ensure that their room was rearranged the way that they wanted, while making the room less cluttered and more organized.  She also made it easier for the individual to find all of their preferred items and helped construct a mini “everything in its place” (EIP) for all of the individual’s small items that get easily lost.  This has made a positive impact on the person’s room and their life.

If you see Andorra around, please congratulate her on being our Super Hero of the Month!

Tuesday, May 15, 2018

Super Hero of the Month for April!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Chris Black, who is a Residential Counselor at the Foothills Group Home.
Chris was nominated by his supervisor and assistant supervisor, who wrote:

I’d like to nominate Chris Black for the Super Hero of the month. He’s our newest staff member, and a stellar addition to the team. Throughout the training process he’s been diligent in letting me know his training hours, and keeping me updated on where he is with all of the required training. He stepped in right off the bat with a person-centered approach, and a clear compassion for serving people. He has asked brilliant questions throughout the training process, and continues to bring details most people don’t mention, as well as suggestions to my and the assistant supervisor's attention. We are so lucky to have him here as part of our team, and I feel like he will make a huge impact on the quality of life of the residents, the flow of the house, and even the administrative side of it all. I’d really like him to be aware of our appreciation of his hard work so far and be recognized for it.

Additionally, he works hard and is able to prioritize tasks efficiently at Foothills. There is a lot to learn and he is definitely a fast learner!  I’m impressed by his skills at working with challenging behaviors. He is naturally person-centered, positive, curious, and a great employee. I enjoy working with him, and I hope he sticks around for a long time.

If you see Chris around, please congratulate him on being our Super Hero of the Month!

Thursday, April 19, 2018

Appreciating our Innovations Volunteers!

This week is National Volunteer Week, and Imagine! Innovations has two wonderful volunteers at our administrative building who we want to thank!

Christina and Beth have committed many hours per month over the last year, and their time and talents have made a real difference here at Innovations. The Innovations staff wanted to recognize their hard work, and did so by throwing them a little shindig complete with cake, gifts, and a giant poster filled with well-deserved “thank you's!”


A HUGE thank you to Christina and Beth for your help in volunteering at Innovations-- we appreciate all that you do!

❖ ❖ ❖

Are you interested in volunteering at Imagine!, or do you know someone who might be? Click here to learn more about our volunteer opportunities here at Imagine!


Friday, April 13, 2018

Super Hero of the Month for March!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Matt Barnert, who is the Systems Architect for Innovations.

Matt was nominated by his coworkers, who wrote:

Matt is such a great resource to staff in so many areas.  Recently, a supervisor asked him to do a cross QA on one of her residents to help prepare for survey.  He obliged without hesitation.  I’ve often come to him with questions that I’m unsure about pertaining to regulations and he always chats with me to flesh out the issue, find a resolution, and is so thorough to make sure that we’ve thought about the situation from every angle.  He has such an upbeat attitude every day, and is always more than happy to help anyone in any way that he can.  I can’t imagine this place without him!

Matt’s support and expertise with Financials, Surveys, State status/info, Programmatic Documentation, MANE issues, Regulations, Policies/Procedures, etc. is more appreciated than I can say. It makes everyone in the office, sites, HHs and throughout Innovations feel supported and brings a comfort level to these areas that is essential to our success. We all feel in very good hands with Matt supporting these important areas of our program.

If you see Matt around, please congratulate him on being our Super Hero of the Month!

Monday, April 9, 2018

Imagine! Customer Service Award Winner!

Each month, Imagine! presents the Excellence in Customer Service award to an employee who embodies one or more of Imagine!'s Customer Service Values:
  1. We provide a culture of support that relies on respect, open and timely communication, and integrity.
  2. We achieve results through continual improvement and creativity.
  3. We actively engage in and promote community.
This month, the award was presented to Imagine! Innovations Site Supervisor Sarah Gumson, who works at our Foothills Group Home.


Sarah's nomination included the following praise:
Sarah is a kind, hardworking and empowering supervisor. She gives very specific feedback that gets right to the point, and is tailored to meet each staff member in a way that facilitates growth and a feeling of belonging. She created an appreciation board for all staff and residents to show love and appreciation for one another. Sarah loves and deeply respects all residents. She is creative, innovative, and always looking out for new ways to improve services for each resident. She is so passionate about this population that she writes all of her graduate school papers on how to best work with people with developmental, cognitive, and physical challenges. She somehow manages to be a grad student and a group home site supervisor, and she deserves recognition! 
Congratulations on this honor, Sarah! We're lucky to have you here at Imagine! Innovations. 😊

Monday, March 5, 2018

Super Hero of the Month for February!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Connor Henderson, who is a Residential Counselor II for our Santa Fe Group Home.


Connor was nominated by his supervisor, who wrote:

Connor is always willing and seems to want to learn more and more new things.  He has made it a point to get several of our stakeholders out into the community on the weekends and he always makes time to be with each individual on the days he works.  He jumps right into helping his co-workers complete the daily care and support of our folks without even being asked.  He proactively identifies areas that could benefit from some TLC like organizing the linen closet, dusting window sills, helping clean and organize individual’s rooms and other household task not listed on the normal task list.  He is always looking for ways to make things operate more smoothly.  He has started helping the Residential Assistant Site Supervisor with weekly menus and grocery orders when she is busy doing other things, and I consider him a valuable asset to everyone, individuals and staff, here at the Santa Fe home.

If you see Connor around, please congratulate him on being our Super Hero of the Month!