Thursday, April 19, 2018

Appreciating our Innovations Volunteers!

This week is National Volunteer Week, and Imagine! Innovations has two wonderful volunteers at our administrative building who we want to thank!

Christina and Beth have committed many hours per month over the last year, and their time and talents have made a real difference here at Innovations. The Innovations staff wanted to recognize their hard work, and did so by throwing them a little shindig complete with cake, gifts, and a giant poster filled with well-deserved “thank you's!”


A HUGE thank you to Christina and Beth for your help in volunteering at Innovations-- we appreciate all that you do!

❖ ❖ ❖

Are you interested in volunteering at Imagine!, or do you know someone who might be? Click here to learn more about our volunteer opportunities here at Imagine!


Friday, April 13, 2018

Super Hero of the Month for March!

Each month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Matt Barnert, who is the Systems Architect for Innovations.

Matt was nominated by his coworkers, who wrote:

Matt is such a great resource to staff in so many areas.  Recently, a supervisor asked him to do a cross QA on one of her residents to help prepare for survey.  He obliged without hesitation.  I’ve often come to him with questions that I’m unsure about pertaining to regulations and he always chats with me to flesh out the issue, find a resolution, and is so thorough to make sure that we’ve thought about the situation from every angle.  He has such an upbeat attitude every day, and is always more than happy to help anyone in any way that he can.  I can’t imagine this place without him!

Matt’s support and expertise with Financials, Surveys, State status/info, Programmatic Documentation, MANE issues, Regulations, Policies/Procedures, etc. is more appreciated than I can say. It makes everyone in the office, sites, HHs and throughout Innovations feel supported and brings a comfort level to these areas that is essential to our success. We all feel in very good hands with Matt supporting these important areas of our program.

If you see Matt around, please congratulate him on being our Super Hero of the Month!

Monday, April 9, 2018

Imagine! Customer Service Award Winner!

Each month, Imagine! presents the Excellence in Customer Service award to an employee who embodies one or more of Imagine!'s Customer Service Values:
  1. We provide a culture of support that relies on respect, open and timely communication, and integrity.
  2. We achieve results through continual improvement and creativity.
  3. We actively engage in and promote community.
This month, the award was presented to Imagine! Innovations Site Supervisor Sarah Gumson, who works at our Foothills Group Home.


Sarah's nomination included the following praise:
Sarah is a kind, hardworking and empowering supervisor. She gives very specific feedback that gets right to the point, and is tailored to meet each staff member in a way that facilitates growth and a feeling of belonging. She created an appreciation board for all staff and residents to show love and appreciation for one another. Sarah loves and deeply respects all residents. She is creative, innovative, and always looking out for new ways to improve services for each resident. She is so passionate about this population that she writes all of her graduate school papers on how to best work with people with developmental, cognitive, and physical challenges. She somehow manages to be a grad student and a group home site supervisor, and she deserves recognition! 
Congratulations on this honor, Sarah! We're lucky to have you here at Imagine! Innovations. 😊

Monday, March 5, 2018

Super Hero of the Month for February!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Connor Henderson, who is a Residential Counselor II for our Santa Fe Group Home.


Connor was nominated by his supervisor, who wrote:

Connor is always willing and seems to want to learn more and more new things.  He has made it a point to get several of our stakeholders out into the community on the weekends and he always makes time to be with each individual on the days he works.  He jumps right into helping his co-workers complete the daily care and support of our folks without even being asked.  He proactively identifies areas that could benefit from some TLC like organizing the linen closet, dusting window sills, helping clean and organize individual’s rooms and other household task not listed on the normal task list.  He is always looking for ways to make things operate more smoothly.  He has started helping the Residential Assistant Site Supervisor with weekly menus and grocery orders when she is busy doing other things, and I consider him a valuable asset to everyone, individuals and staff, here at the Santa Fe home.

If you see Connor around, please congratulate him on being our Super Hero of the Month!

Wednesday, February 14, 2018

Super Hero of the Month for January!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Melissa Allen, who is a Coordinator for our Host Homes program.


Melissa was nominated by her co-worker, who wrote:

I feel that Melissa deserves this award because she exemplifies the mission and values of Imagine! and Innovations.  Melissa has taken the time during highly time-sensitive and stressful situations to make stakeholders and Innovations administrative staff her priority, and has offered assistance even if it is not specifically her job.  This small gesture has had a lasting impact, and has supported an open line of communication and collaboration.  On many occasions, Melissa has been the first to offer her assistance and support, and is always mindful of our dedication to our stakeholders and why we are truly here. Most recently Melissa offered to get signatures on documents that were needed for Medicaid eligibility that were extremely time-sensitive and crucial to continuing services.  Melissa coordinated obtaining the signatures and offered to drive to the residences if needed.  This allowed Administrative staff to focus on other essential documents required.  Without her support, this process would have been more difficult and taken a great deal more time. Additionally, Melissa shows a great dedication to Imagine! and the stakeholders it serves, and acknowledging that it is a team effort.

If you see Melissa around, please congratulate her on being our Super Hero of the Month!

Wednesday, January 10, 2018

Super Hero of the Month for December!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Michelle Cearley, who is the Program Coordinator for our Companion Homes program.



Michelle was nominated by her co-worker, who wrote:

I would like to nominate Michelle Cearley for an award. She is always amazing to work with. No matter what the situation is, I can go to her and she is willing to step in and take control or offer help. She is also super quick and stays on top of every situation until it is finished.  Michelle is always upbeat and polite and she treats everyone with the utmost respect.  Michelle always strives for improvement, and is willing to lend a helping hand whenever she can.

If you see Michelle around, please congratulate her on being our Super Hero of the Month!

Monday, December 18, 2017

Super Hero of the Month for November!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:
  • Health, Safety, and Wellbeing
  • Effective and Efficient
  • Respect and Dignity
  • Opportunities
  • Integrity
  • Care

This month, the award was presented to Chantelle Tweten, who is a Residential Assistant Site Supervisor at the Santa Fe Group Home.


Chantelle was nominated by her Site Supervisor, and various management team members, who wrote:

I would like to recognize Chantelle Tweten for her hard work and dedication.  Santa Fe was recently put in a tough spot last week with the loss of their dryer.  Staff did as much as they could at the house, but both Chantelle and another staff took it upon themselves to take home laundry and do it at their homes for all of the individuals here at the Santa Fe House.  Chantelle has shown over and over her dedication to the individuals Innovations serves in the daily encounters she has with the folks, and in keeping Santa Fe a well running machine.

Additionally, Chantelle was recognized by Jennifer Carr for being very helpful, as well as Lou Ella Price for her assistance in obtaining needed paperwork with a tight time-frame that could have impacted a person’s benefits.  Chantelle was able to get the paperwork signed and sent back within an hour, and this allowed the county to continue processing paperwork without interruption of funding.

If you see Chantelle around, please congratulate her on being our Super Hero of the Month!