Super Hero of the Month for November!

Every month, Innovations presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing
• Effective and Efficient
• Respect and Dignity
• Opportunities
• Integrity
• Care

This month, the award was presented to Fran Batts, who is a Coordinator for our Host Home program.

Fran was nominated by one of the Host Home Providers she supports, who wrote:

I wanted to take the time to highlight Fran and the outstanding job she does.  I can definitely say that without her support I probably would not have been as successful being a Host Home Provider. I feel that she goes above and beyond to help support not only me, but the also the people I take care of.  Even though I have been a host home provider for 7 years, she continues to educate me on various changes so that I can continue to support my clients to the best of my abilities.  As an example, she helped me with the new DentaQuest system.  I appreciate her as a member of the Host Home team, and just wanted to let you know she has always and continues to do an outstanding job. Throughout the years and the various clients I have supported, she has always been available when I needed support, and was always offered encouragement when it was greatly needed.  Thank you for allowing me the opportunity to work with her as a member of your Host Home team.

If you see Fran around, please congratulate her on being our Super Hero of the Month!